A review of their service

I'm not sure who exactly I should complain to and have written a letter to the council to ask for advice.

A friend who does a lot of property investing believes that I should hire a reputable interior decorator to do the work, and bill the owner, but there's no guarantee that he'll agree to pay.

While doing some browsing, I found a review of Ascent Loft Conversions on a TouchKingston.com. It can be read here: http://www.touchkingston.com/business/list/bid/3121871#177944

It took four months to fix the hole

I've just found out that the initial damage was caused on 30th October 2006 (hence the backdated post).

So it took four months for Ascent Loft Conversions to fix the hole that they put in my wall. I suppose that since they were not getting paid for the work, they had no reason to do it promptly, or to even bother doing it properly. SMT SMT.

Hole fixed, but Ascent Loft Conversions didn't do a good job

After waiting over two months, and with what in my view was a lot of prodding, the hole has been fixed.

Unfortunately, it really does look like a hole that has been patched up. The patch is noticeably rougher than the rest of the wall. And the new paint contrasts with the older paint.

I know this is all rather petty, but when I sell the flat in a few years time, fussy buyers may not be impressed. It also looks very ugly in my eyes, and to leave my flat in such aesthetically unappealing condition, just feels rude and a bit insulting.

Anyway, I'm not too sure what I can do about the situation. Seeing as Ascent Loft Conversions did such a poor job the first time, I don't really want to bother asking them to do it a second time, especially when I've had to wait such a long time.

If any readers have any comments or ideas, please let me know.