They'll fix it soon

In the morning I popped round next door and had a chat to the builders who work for Ascent Loft Conversions. They were very friendly but the guvnor was not around.

Later on in the day I got hold of the site manager. He had a look at the hole, told me it was because a metal bracket had been pulled out of the wall, and said he'd send someone round to fix it soon (according to my memory, he said two weeks, but I could be wrong).